Manager of IT Infrastructure

San Marcos, CA

Posted: 01/27/20
Employment Type: Contract

Manager of IT Infrastructure

Location:  San Marcos, CA


** Candidates for this position must be able to work in the U.S. without sponsorship. **


One of our clients in the Northern San Diego area of San Marcos has asked us to assist them in a search for a Sr. Director of IT Infrastructure.  This is a direct, full-time placement with our client, not a contract position. They want us to help them find the very best talent available. A description of the position is listed below.


Position Purpose:

The primary role of the Sr. Director of IT Infrastructure is to manage and lead the IT Service Desk & IT Platforms Teams.  The responsibilities of these teams are to provide a stable infrastructure while at the same time delivering value to the company through a variety of IT & Business Initiatives.



  • Work with IT and Business Unit Stakeholders to develop the platform component of all existing & future solutions 
  • Ensure all products and services related to Infrastructure Apps, Components are operating to SLAs and are measurable
  • Ensure the successful and effective completion of projects either assigned to or participating in while providing oversight on tasks and timelines where necessary
  • Effectively manage programs, projects and initiatives to meet established timelines and budget while ensure capacity & demand are balanced
  • Proactively develop future strategies in Platforms (In-house, Cloud PAS) and communicate benefits to staff and peer teams via business cases
  • Manage and ensure Cyber Security compliance needs and tactics are followed
  • Develop & maintain staff skills to meet the platform needs via skills matrix and career pathing
  • Leverage cost effective 3rd Party services for Incremental staff augmentation and potential of managed service opportunities
  • Co-Lead the continued adoption & leveraging ITIL principals via education & leading culture change – CM, IM, PMO, Configuration Management, Project Management, etc.
  • Develop and manage to an agreed upon annual budget for Platforms & Engineering which includes all Labor, Software, Hardware and Cloud service costs
  • Monitor and implement practices to improve metrics, manage customer perceptions, and build strong internal relationships with employees
  • Ensure the delivery and presentation of agreed upon metrics at a frequency and format desired for the purposes of improving services provided
  • 10% Travel is required


Preferred Education, Skills and Experience:

  • 15+ years of experience working in IT is preferred
  • 10+ years of experience working with IT Infrastructure, Platforms & Engineering is preferred
  • 5+ years of experience leading IT Operations and/or Dev Ops departments is preferred
  • 3+ years of experience working within a formalized ITIL environment is preferred
  • Must have Network layer hands on experience
  • Solid experience and understanding of Cloud Solutions (PAAS, IAAS, SAAS)
  • Solid Experience in Network Planning and Design
  • Solid Experience in Server Engineering
  • Solid Experience in Service Desk Management
  • Nutanix experience is a plus
  • Cell Phone management background
  • MS Azure background
  • Experience with developing and delivering on strategy for Infrastructure projects
  • MS Integration Services
  • 2 to 3 years of Project Management experience in delivering initiatives on time and within budget
  • Previous experience with IT Cyber-Security is a plus
  • ITIL certification a plus
  • Previous Technical Certifications – Network, MS, OS, Server Ops, CISO etc.



Candidates for this role must be willing to submit to a pre-employment background check and drug screen.


For immediate consideration, please email a MS Word or PDF version of your updated resume to Amy Moehlman at  

Meet Your Recruiter

Amy Moehlman

Amy Moehlman
Sr. Technical Recruiter
The ProSource Group, Inc.
(916) 276-8236

Phone: (916) 276-8236

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